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In this course, you will :
- Understand how to build the top ten soft talents.
- Use soft talents to improve your interpersonal relationships.
- Apply soft skills in certain settings.
- Differentiate between empathy and professionalism.
- Learn how to improve nonverbal communication.
- Identify team-building techniques.
- Determine the steps for solving a problem.
- Determine the time-management approaches.
- Learn how to develop trust.
- Understand how to adapt your approach to managing people or processes.
- Identify self-confidence characteristics.
- Understand how to take criticism in the job.
- Understand how to approach people and when to back off.
- Avoid the "Good Old Days" syndrome.
