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Certification Course

Developing Interpersonal Skills

The course will equip you with the necessary abilities to properly communicate and establish yourself with others in your working life. The training is intended for everyone who wants to learn, regardless of their level of experience.

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In this course, you will :

Identify and assess various communication styles to determine their strengths and limitations.
Use active listening and questioning approaches to explore topics and improve comprehension.
Identify conflict response styles; approach and successfully mediate workplace conflicts.
Determine how to gain and maintain trust, as well as expand your power and eminence in the workplace.