Description
Leadership is a language of the heart. You want to encourage and inspire, not simply talk. In this lesson, taken from the podcast How to Be Awesome at Your Job, communications expert and pitch champion Chris Westfall demonstrates how to communicate effectively in order to connect and produce results. According to Chris, individuals listen in three ways: to confirm what they already know, as lawyers, and to find something new. He shows how to use these habits, together with the "you" language, to attain your goals. Learn how to articulate your aims and ambitions in terms of their influence on others, so you can involve your team in activities that affect them.
Syllabus:
- The three types of listening
- Make your audience the hero
- Connect using “you” language
- Find common ground
- Be in the moment
- How to quiet your thoughts
- Our thinking defines our experience
- The power of “because”